Privacy Policy

Last updated: 5th October 2026

This Privacy Policy explains how Baiws.com collects, uses, stores, shares, and protects personal information when you visit our website, contact us, create an account, use our forms, or interact with our online services.

This policy also covers app.baiws.com and other Baiws-operated subdomains providing our services. Visiting or using our services does not, by itself, constitute consent to optional cookies.

1. Who We Are

Baiws.com is operated by Coding creed Ltd, trading as Baiws.

  • Company number: 09845148
  • Registered office: 71-75, Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
  • Email: [email protected]

In this Privacy Policy, “Baiws”, “we”, “us” and “our” refer to the operator of Baiws.com.

For the purposes of UK data protection law, we are the data controller of personal information collected through Baiws.com, unless stated otherwise.

2. Personal Information We Collect

We may collect personal information when you use Baiws.com, contact us, complete a form, sign up for updates, create an account, request support, or use related Baiws services.

The personal information we collect may include:

  • Your name.
  • Your email address.
  • Your phone number, if you provide it.
  • Your business name.
  • Your business address or trading location, if you provide it.
  • Your website address or domain name.
  • Account registration details.
  • Billing and subscription information.
  • Messages, enquiries, support requests, and feedback you send to us.
  • Website requirements, prompts, uploaded files, branding details, and content you provide for website creation or editing.
  • Technical information such as IP address, browser type, device type, operating system, pages visited, referral URLs, and usage data.
  • Cookie and tracking information, where permitted by law and your choices.

3. How We Collect Personal Information

We may collect personal information directly from you, automatically through your use of the website, or from third-party services used to operate Baiws.com.

We may collect information when you:

  • Visit Baiws.com.
  • Complete a contact form.
  • Create or access an account.
  • Subscribe to a paid or free service.
  • Request website design, hosting, support, or related services.
  • Send us emails, messages, prompts, files, or feedback.
  • Use AI-assisted website creation, editing, or support features.
  • Interact with our marketing, analytics, payment, or support tools.

4. How We Use Personal Information

We use personal information to operate Baiws.com, provide our services, communicate with you, improve our platform, and comply with legal obligations.

We may use personal information to:

  • Provide, operate, maintain, and improve Baiws.com.
  • Respond to enquiries, messages, and support requests.
  • Create and manage user accounts.
  • Provide website design, website generation, hosting, editing, and related services.
  • Process subscriptions, billing, payments, renewals, cancellations, and refunds.
  • Send service messages, account updates, security notices, and administrative communications.
  • Send marketing communications where permitted by law.
  • Personalise your experience and improve website functionality.
  • Monitor website performance, usage, analytics, and security.
  • Prevent fraud, misuse, unauthorised access, spam, and security incidents.
  • Develop, test, and improve Baiws products, features, templates, automation, and AI-assisted tools.
  • Comply with legal, tax, accounting, regulatory, and reporting obligations.
  • Establish, exercise, or defend legal claims.

5. Our Lawful Bases for Processing

Under UK data protection law, we must have a lawful basis for using your personal information.

Depending on the situation, we may rely on one or more of the following lawful bases:

  • Contract: where processing is necessary to provide services you request, manage your account, or perform an agreement with you.
  • Legitimate interests: where processing is necessary for our legitimate business interests, provided your rights and interests do not override those interests.
  • Consent: where you have given consent, such as for certain marketing or non-essential cookies.
  • Legal obligation: where processing is necessary to comply with the law, tax rules, accounting duties, regulatory requirements, or lawful requests.

6. Legitimate Interests

Where we rely on legitimate interests, our interests may include:

  • Operating and improving Baiws.com and related services.
  • Responding to enquiries and providing support.
  • Protecting our website, users, systems, and business from misuse, fraud, and security threats.
  • Understanding how visitors and customers use our website.
  • Developing and improving our products, templates, features, and user experience.
  • Maintaining business records and resolving disputes.
  • Communicating with business customers about relevant services.

7. AI-Assisted Website Features

Baiws may use AI-assisted tools and automation to help create, edit, structure, style, or improve website content.

If you use AI-assisted features, we may process information you provide, including prompts, website requirements, draft content, brand information, business details, and website content.

You should not submit sensitive personal information, confidential third-party information, payment card details, passwords, private keys, or information you do not have permission to use.

AI-generated outputs should be reviewed before publication. You remain responsible for checking that any content you approve or publish is accurate, lawful, appropriate, and suitable for your business.

8. Cookies and Similar Technologies

We use cookies and similar technologies to operate our services, remember your preferences, understand website usage and measure advertising performance.

Manage cookies
to accept or reject optional analytics and advertising measurement cookies, or change your previous choice.

Essential cookies and your preference

Cookies needed for functions such as account access and security are separate from optional measurement cookies. We also use baiws_consent_v1 to remember whether you accepted or rejected optional measurement cookies. This preference cookie is set for 180 days from your choice, unless you clear it sooner.

The preference is shared across baiws.com and its subdomains, including app.baiws.com, where the same consent integration is installed. The banner appears on the main website. If you visit the app without a saved choice, optional Google cookie storage remains denied.

Google Analytics and advertising measurement

We use Google Analytics to understand how visitors use our website and app. Where you accept optional cookies, our Google tag enables analytics and advertising measurement storage and permits measurement data to be shared with Google for advertising purposes. This can include browser and device information, page addresses, interactions, and cookie identifiers. Personalised advertising is disabled in our current tag configuration.

When you reject or have not chosen

We use Google’s Advanced Consent Mode. Before you accept, or if you reject, the Google tag is configured not to read or write analytics or advertising cookies. It can still send limited cookieless signals to Google, including consent status and measurement information such as page addresses and event information. Google may use these signals for statistical modelling. Rejecting cookies therefore does not mean that no information is transmitted to Google.

Learn more about Google’s processing at
How Google uses information from sites or apps that use its services.

Changing your choice

Use the
Manage cookies
link on this page at any time. Choose Reject to withdraw your permission for optional cookie-based measurement. The updated preference applies on subsequent visits and is synchronised with open Baiws pages using our consent integration. Our script also attempts to remove accessible Google measurement cookies from the current site.

Withdrawing consent does not undo processing that took place before withdrawal. You can also remove cookies using your browser settings. If you delete the preference cookie, we may ask you to choose again. Account registration and payments remain available when you reject optional measurement cookies.

9. Marketing Communications

We may send marketing communications where permitted by law.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us at [email protected].

We may still send you non-marketing service messages, such as account, billing, security, support, or legal notices.

10. Who We Share Personal Information With

We may share personal information with trusted third parties where necessary to operate our website, provide services, process payments, communicate with you, improve our platform, or comply with the law.

These third parties may include:

  • Hosting and infrastructure providers.
  • Payment processors and billing providers.
  • Email, communication, and support providers.
  • Analytics and performance monitoring providers.
  • Security, fraud prevention, and abuse detection providers.
  • AI, automation, or content-processing providers used to provide Baiws services.
  • Professional advisers, including lawyers, accountants, auditors, and insurers.
  • Regulators, authorities, courts, law enforcement, or other parties where required by law.
  • Business buyers, successors, or parties involved in a merger, sale, restructuring, or transfer of our business.

We require service providers to protect personal information and use it only for authorised purposes.

11. Third-Party Services

Baiws.com and related services may use or link to third-party platforms, tools, integrations, payment providers, hosting providers, analytics services, or AI providers.

Third-party services may collect and process information under their own privacy policies and terms.

We are not responsible for the privacy practices of third-party websites or services that we do not control.

12. International Transfers

Some of our service providers may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take steps designed to protect it in accordance with applicable data protection law. These steps may include using recognised contractual safeguards or relying on other lawful transfer mechanisms.

13. How Long We Keep Personal Information

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may depend on:

  • The type of personal information.
  • The purpose for which it was collected.
  • Whether you have an active account or subscription.
  • Whether the information is needed for legal, tax, accounting, security, or dispute purposes.
  • Whether deletion is technically or legally possible.

When personal information is no longer needed, we will delete it, anonymise it, or securely retain it where required by law.

14. Data Security

We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.

However, no website, online service, transmission, or storage system can be guaranteed to be completely secure.

You are responsible for keeping your account login details, passwords, API keys, and access credentials secure.

15. Your Data Protection Rights

Depending on your location and the circumstances, you may have rights under data protection law.

These may include the right to:

  • Access the personal information we hold about you.
  • Ask us to correct inaccurate or incomplete personal information.
  • Ask us to delete personal information in certain circumstances.
  • Ask us to restrict how we use personal information in certain circumstances.
  • Object to certain uses of personal information.
  • Withdraw consent where we rely on consent.
  • Request a copy of certain personal information in a portable format.
  • Complain to a data protection authority.

To exercise your rights, contact us at [email protected].

We may need to verify your identity before responding to a rights request.

16. Complaints

If you have concerns about how we use your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the UK Information Commissioner’s Office, the UK regulator for data protection.

  • Website: ico.org.uk
  • Telephone: 0303 123 1113

17. Children

Baiws.com and our services are not intended for children under the age of 18.

We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps.

18. Links to Other Websites

Baiws.com may contain links to other websites.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

You should read the privacy policy of any third-party website you visit.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on Baiws.com with a new “last updated” date.

If we make material changes, we may provide additional notice where appropriate or required by law.

20. Contact Us

For questions about this Privacy Policy or how we use personal information, contact us using the details below:

  • Email: [email protected]
  • Postal address: 71-75, Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ